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Lead Closer

Lead Closer Agent

Job Description

SNJ Global Services, a dynamic and fast-growing company in Karachi, is seeking a proactive and results-driven Lead Closure Agent to join our team. The ideal candidate will be responsible for following up on leads, nurturing customer relationships, and converting potential customers into confirmed sales. This role demands strong communication skills, a persuasive demeanor, and a commitment to achieving sales targets.

Key Responsibilities​

  • Follow up on leads generated through cold calls, emails, or other marketing efforts, guiding potential customers through the sales process.
  • Build and maintain strong relationships with potential clients, addressing their needs, concerns, and questions to ensure a positive customer experience.
  • Identify opportunities to upsell or cross-sell additional products or services, tailoring solutions to meet the specific needs of each customer.
  • Work closely with the sales team to ensure a seamless transition from lead generation to lead closure, sharing insights and feedback to improve overall sales strategies.
  • Meet or exceed daily and monthly targets for lead conversion and sales closure.
  • Keep accurate records of customer interactions, sales progress, and follow-up activities in CRM software.
  • Provide regular updates on lead status and contribute to team meetings to discuss strategies and performance.
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Qualifications

  • Previous experience as a Lead Closer Agent or in a similar sales role is preferred.
  • Strong verbal and written communication skills, with the ability to persuade and close deals effectively.
  • Resilient and persistent attitude, with the ability to handle objections and continue progressing leads through the sales funnel.
  • Basic understanding of CRM systems and sales tracking practices.
  • Goal-oriented with a strong desire to meet and exceed sales targets.

Preferred Skills

  • Experience in lead closure within a call center environment.
  • Ability to work independently and as part of a team.
  • Strong time management and organizational skills.

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