Job Description:
We are hiring a Customer Service Representative to handle inquiries, resolve issues, and ensure customer satisfaction through professional and effective communication.
Key Responsibilities:
- Provide prompt and courteous responses to customer queries via phone, email, and chat.
- Resolve customer complaints efficiently and professionally.
- Maintain detailed records of customer interactions and feedback.
- Follow company guidelines to ensure high service quality standards.
Requirements:
- Strong communication and problem-solving skills.
- Ability to handle difficult customers with patience and professionalism.
- Previous experience in customer support is a plus.