Job Description:
We are looking for Call Center Agents to manage inbound and outbound calls efficiently while maintaining excellent customer service.
Key Responsibilities:
- Handle a high volume of calls and provide accurate information to customers.
- Follow call scripts and guidelines to maintain service quality.
- Ensure customer satisfaction through professional communication.
- Log and track customer interactions in the system.
Requirements:
- Clear and professional communication skills.
- Ability to work under pressure and meet targets.
- Previous call center experience is an advantage.